Effective Date: August 29, 2025
Welcome to www.dtklv.com (“we,” “our,” or “us”). By accessing or using our website www.dtklv.com and purchasing our products, you agree to these Terms & Conditions. Please read them carefully before using our services.
1. Eligibility
By using this website, you confirm that:
- You are at least 18 years.
- You agree to provide accurate, current, and complete information when creating an account or placing an order.
2. Products
- Product descriptions, prices, and availability may change without notice.
- We make every effort to display product information accurately.
3. Orders & Payments
- By placing an order, you agree to provide valid payment details.
- All payments must be made through our secure payment gateways.
- We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, or suspected fraudulent activity.
4. Delivery
- Orders are delivered to the address provided during checkout.
- Delivery times are estimates and may vary due to external factors (e.g., courier delays, holidays).
5. Returns & Refunds
- If you are not satisfied with your purchase, you may request a return or exchange in line with our Return Policy.
- Opened items not eligible for return due to safety.
- Refunds will be processed back to your original payment method once the returned product is inspected and approved.
6. User Accounts
- You may need to create an account to access certain features.
- You are responsible for maintaining the confidentiality of your account credentials.
- We reserve the right to suspend or terminate accounts that violate our terms.
7. Intellectual Property
- All content on this website (logos, text, images, product descriptions, etc.) is owned by or licensed to Desert Tails Kitchen.
- You may not reproduce, distribute, or use our content without written permission.
8. Limitation of Liability
- Our products are designed for pet consumption only and should be used as directed.
- We are not responsible for any allergic reactions or health issues caused by misuse or failure to follow feeding guidelines.
- To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of our website or products.
9. Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
10. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the content or practices of those websites.
11. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Las Vegas, NV.
12. Changes to Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page with the updated “Effective Date.” Continued use of our website constitutes acceptance of the revised terms.
13. Contact Us
For questions about these Terms & Conditions, please contact us at: Desert Tails Kitchen
support@dtklv.com